Shipping Policy
At Velouria Designs, we carefully prepare every order to ensure your products arrive safely and in excellent condition. This Shipping Policy explains our processing times, delivery methods, and important shipping information.
Order Processing Time
Orders are typically processed within 1-5 business days after payment confirmation.
- Orders are prepared after payment verification.
- Processing times may vary during holidays, promotions, or high-volume periods.
- Customized or made-to-order products may require additional preparation time.
Estimated Delivery Time
| Shipping Method | Estimated Time | Information |
|---|---|---|
| Standard Shipping | 7-20 Business Days | Available for most international destinations. |
| Express Shipping | 3-10 Business Days | Faster delivery option where available. |
| International Orders | Varies By Location | Delivery may be affected by customs processing. |
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Please allow some time for the carrier system to update tracking details after shipment.
International Shipping
We proudly serve customers worldwide. International orders may be subject to local customs procedures, import duties, or taxes depending on your country.
- Customs fees or import charges are the responsibility of the customer.
- Delivery times may vary due to customs inspections.
- Customers should ensure shipping information is accurate before completing checkout.
Important Shipping Notes
- Please carefully check your shipping address before submitting your order.
- Velouria Designs is not responsible for delays caused by incorrect addresses, customs, weather conditions, or carrier issues.
- If your package appears delayed, please contact us and we will assist you in checking the shipment status.
Lost Or Damaged Packages
If your package arrives damaged or you believe your shipment has been lost, please contact our customer service team with your order information and supporting details.
We will work with you and the shipping carrier to investigate the issue and provide assistance.
Contact Information
For shipping questions, please contact:
Email: service@velouriadesigns.store
Website: velouriadesigns.store